EI Design, a learning experience design company, today announced that they achieved an industry high 45% y-o-y business growth. The pandemic increased the demand for virtual training and EI Design has been leading at the forefront by helping their customers futureproof their virtual training transformations.
In the shadow of the pandemic, the company partnered with 82 organizations, including 35 new customers, to handle over 360 projects with zero interruptions to work and improved customer satisfaction despite the effects of the pandemic.
This is not all. They have added new offerings including enhanced accessibility-enabled course development practice and consulting for learning culture transformation to their portfolio and are positioned for continued strong growth this year.
Focus on Business Continuity And Growth
Over the last 14 months, EI Design has consistently focused on maintaining two priorities – providing uninterrupted and exceptional service to their customers and the safety and well-being of their employees.
They made significant investments in tools and technology to allow 100% of their employees to work from home. To ensure business continuity, they added excess capacity to take care of exigencies. The company hired over 50 new employees and now has a team that operates from 18 states out of the 29 states of India.
With a strong focus on employee wellbeing and to take care of the pandemic related challenges, they also increased investments in employee healthcare insurance to provide COVID specific coverage for all employees.
Strong Performance In the Shadow of the Pandemic
A testament to their operational excellence is the 8 Brandon Hall Group awards and the company’s presence as a Top eLearning Content Provider in 15 global ranking lists in the last 12 months. They had zero interruptions to work on account of the pandemic and recorded a customer satisfaction score of 4.43 on 5.
About EI Design
EI Design is a learning experience design company that partners with customers in their Digital Transformation journey. They deliver high-impact learning and performance support solutions that offer a high engagement quotient, drive employee performance, and deliver high ROI for the learner, business, and organization.
They also offer Learning and Performance Consulting services – their comprehensive portfolio of services enables organizations to develop and execute strategies that drive individual, team, and organizational performance.